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Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

These are based on weight and your location. These range from £2 – £9.99 for UK based customers. Overseas will be more – it is all calculated at the checkout.

Which payment methods are accepted in the Online Shop?

We take Credit & Debit cards and Paypal.

How long will delivery take?

If you are ordering a personalised item, please allow 7-10 working days for your product to be made.We can usually do it a lot quicker but want to be on the side of caution, especially in our busy periods. If its in a hurry please contact us for our current lead times. (we always try to accommodate)
If your item is in stock it is usually processed within 1-2 working days.
Shipping then usually takes 2-4 days.